What Riverside Homeowners Say About Kindling Chimney Riverside
Reviews tell you what a chimney sweep actually does after the appointment reminder goes off and the front door closes. We ask every Riverside customer to tell us the straight truth about their sweep, inspection, or fireplace repair. What you’ll read below comes from real jobs in real homes around the Inland Empire, from the Arlington Heights area to Canyon Crest and everywhere between. Danny Cortes, Owner, reads every single one. When something goes sideways, the 365-Day Done Right Promise means we come back and make it right, no fine print and no runaround.
Recent Reviews
“We’d just moved into a 1960s ranch in the Wood Streets and had no idea what was inside the chimney. The technician showed me the camera feed as he went, and I could actually see the creosote buildup for myself. He swept it out, showed me the after photos, and walked me through what could wait and what couldn’t. Refreshing not to be upsold on a liner I didn’t need.”
Amanda P. – Wood Streets, Riverside
“The written price came before anything started, and that alone sold me. No ‘we discovered something’ phone call with a new number. The technician put down shoe covers, moved exactly nothing without asking, and took a photo of the fireplace area before he left to show it was clean. My two-year-old was napping through most of it, and the tools weren’t loud enough to wake her.”
Farah K. – Mission Grove
“I’ve owned my place in Canyon Crest for eleven years and this is the first time a chimney company explained what creosote actually is and why Riverside’s burn season makes the fireplace run harder. The sweep was thorough, the inspection report had clear photos, and I didn’t feel like I was being funneled into a repair I couldn’t verify. Danny’s team uses professional-grade parts when something does need fixing, which tells me they’re not patching problems.”
Craig Q. – Canyon Crest
“The damper had been stuck for at least three years, and I’d just gotten used to the cold air dropping into the living room every winter. Kindling’s technician found that the damper plate had warped, and he had the replacement part on the truck. Two hours later my fireplace worked like it did when we bought the house. Every surface was covered during the repair, and the tech vacuumed before he left. I can’t remember the last contractor who vacuumed.”
Amanda K. – Orangecrest
“Honest conversation about what my chimney needed versus what I could put off for another season. We have two dogs and the technician used a pet-safe cleaner around the hearth. When I called to book, a real person answered at 9 p.m. on a Sunday. I didn’t have to leave a message and wait three days for a callback. That matters to me.”
Farah K. – Mission Grove
“After years of renting, buying a house in La Sierra came with a fireplace I knew nothing about. The Level 2 inspection showed some cracks in the flue tiles, but the tech told me plainly that it could hold until after burning season if we kept the fires small. No scare talk, no countdown. We had the sweep done that day and I’ve got the inspection photos saved for when we do the repair. A blocked damper and a bad Monday morning have a lot in common, by the way. That line got me.”
Craig Q. – La Sierra
Why Customers Trust Us
Every review above reflects what we actually do. The Cedarwell Care Promise is not a slogan. Shoe covers go on before we cross the threshold. Drop cloths land before any work starts. Nothing moves without your say-so. When the crew finishes, someone takes a photo of the cleaned area so you can see it without bending over or digging through the fireplace. Background-checked, uniformed technicians show up on time and follow the C.A.R.E. values we trained into this business from day one: Courtesy, Accountability, Respect, and Excellence. And that written price before work starts? It is never optional. If the job requires a repair, we use materials from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, or Copperfield, because a patch job on a flue liner is not a repair. When you call (831) 218-8547, a live person answers, not a voicemail tree. Tell us what you’re seeing, and we’ll schedule a time that works for your Riverside home. If the work isn’t done right, the 365-Day Done Right Promise means we make it right. That’s the whole deal.
Written by Danny Cortes, Owner at Kindling Chimney Riverside, serving Riverside since 2003.